At EIP we understand how important consistent good Quality is and we are passionate about getting things right the first time. We want to meet our customers’ expectations every time, and show how much care we take in everything we do.

Our Quality experts work closely together with colleagues across our network to establish common standards and provide effective support where needed. This means we continuously improve our standards, can react quickly to get back on track, and our operations benefit from reduced complexity, good practice solutions, and access to a peer network for collective problem solving.

In addition to strategic quality management, our Quality experts work to:

  • ensure a structured approach to root cause analysis for any type of quality issue
  • assist operations in identifying, eliminating and mitigating process-related risks and solving issues that (might) impact quality
  • identify opportunities for improvement through assessments, partner audits and pre-audits
  • support targeted improvement of skills, processes and tools at all levels of the organisation
  • embed quality awareness, with the right mindset and behaviours across the entire organisation, through rules and training

For us, Quality matters – every time, everywhere